Sales Support Manager

Full Time Position Job Details

Responsibility Areas: 

    • Follow up customer’s PO (purchase Order) and create SOC (Sales Order Confirmation) 
    • Follow up on the Sales Order fulfillment accordingly per Stock order, B2B (Back to Back) order, Processing Order, and
      the order of the special terms
    • Delivery notice to the customer and sales VP and Reps 
    • Release the loads to the trucking company/brokers for delivery 
    • Create invoices and follow up on claims and create credit memos 
    • Customer account set up (QBs, Resale Certificate, Credit application, etc) 
    • Run inventory checks and inform Sales VPs of current stock and incoming materials as needed
    • Prepare or capture internal reports for weekly/monthly review 
    • Update and send customers their reports as scheduled or as requested 
    • Maintain sales and inventory database by uploading sales records daily 

Minimum Qualifications: 

    • Good written and verbal communication skills 
    • Quantitative analytical skills 
    • Planning and organizational skills 
    • Team player with high level of dedication 
    • Strong computer skills, Proficient in Excel (VLOOKUP, pivot tables) 

Preferred Qualifications: 

    • Proven work experience as a traffic, logistics, and/or sales support agent 
    • Strong communication skills; highly efficient in both Korean and English 

Work Hours: 
Full-Time (Monday – Friday, 8:30AM – 5:30PM)

We offer our employees a competitive salary and comprehensive benefits package including Medical Insurance 100% funded by employer, Dental & Vision Insurance, Monthly Gym & Fitness Reimbursement, Training / Education Reimbursement, Company Provided Meals, Paid Vacation and Sick Days, Paid holidays, Performance Bonus, Employee Referral Bonus, Employee Birthday & Beverage Gift Cards, Service Year Award and more.

We are always looking for individuals with the talent and skills to contribute to our continued growth and success.

USP is an Equal Opportunity/Affirmative Action Employer – M/F/Disabled/Vets. All qualified applicants will receive consideration of employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.